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Terms and conditions for reservations

Cancellation policy

  • Free cancellation if cancelled up to 56 days prior to arrival.
  • If cancelled 55 days before check-in, 25% of the booking amount is charged.
  • If cancelled 30 days before check-in, 50% of the booking amount is charged.
  • If cancelled 14 days before check-in, 100% of the booking amount is charged.


The first night without add-ons is charged when the booking is made.

The period of occupation is from 12h00 on the day of arrival to 10h00 on the day of departure or as stated on the booking confirmation. Extensions are subject to availability and must be accepted as a separate reservation requiring due confirmation.

The reservation may not be transferred, nor may occupation be taken by anyone other than the people for whom the booking has been made, except by specific arrangement with the management.

The hotel reserves the right to increase the quoted tariff without notice and guests are liable to pay the tariff applicable at time of arrival.

No reductions will be allowed for periods of absence or for meals not taken. The confirmation is a contract and you will be required to pay the full amount regardless of cancellation or part cancellation. Where rooms are not vacated by 10h00 an extra days accommodation may be charged.

All meals served in rooms will be charged extra.

Notwithstanding common law rights, it is the express condition of occupancy of this resort that the management is not responsible for loss or damage suffered by any person to his property or person, whether arising from fire, theft, or wrongful act of any person or property or otherwise.

Guests will be responsible for all breakages, shortages or loss occurring during their stay to any linen, furniture, effects and fittings contained in their apartment or caused by them in or about the resort.

No animals may be brought or kept on the premises.

No cooking or preparation of food by guests is permitted.

Pets are not allowed.

The management reserves the right of admission.